It’s also essential that we encourage our team members to find their own personal why. This helps in creating a culture that your team deserves and makes them want to work and stay at Primrose for a great length of time. This also allows us to create that great team approach so we are all working together to create a great experience for our residents, employees, family members, and prospects. We are all here to provide a person-centered approach when caring for others.
I have been an employee of Primrose for nine years and I can truly say that I love my job and love coming to work every day. Working in this environment is so rewarding because you know at the end of your work day that you have touched someone’s life in some meaningful way. It can be one simple thing that you have done that will mean the world to a resident, employee, family member, or prospect.
The other great thing about my job is I feel like I come to work every day to be with 90 different grandparents. At times, some of these residents have no one other than the staff, or their families may live far away and are not able to come visit often, so we can help fill that void.
One of our company’s core values is passion. We should show our passion through serving our residents, employees, family members, and prospects to make our communities successful. I have learned over time that through passion we are showing others that we truly are putting everyone at the heart of Primrose.
I encourage everyone to visit Primrose so you can experience what I feel every day coming to a Primrose community!
by Shala Steinman, Executive Director